Table 1 General characteristics of female toll collectors
From: The relationship between emotional labor status and workplace violence among toll collectors
Toll collectors (n = 264) | Workplace Violence | p-value | |||||
|---|---|---|---|---|---|---|---|
Yes (n = 235) | No (n = 29) | ||||||
N | (%) | N | (%) | N | (%) | ||
Age | |||||||
30–39 | 7 | (2.7) | 6 | (85.7) | 1 | (14.3) | 0.575 |
40–49 | 96 | (36.4) | 88 | (91.7) | 8 | (8.3) | |
50–59 | 161 | (61.0) | 141 | (87.6) | 20 | (12.4) | |
Years of service | |||||||
Less than 5 years | 23 | (8.7) | 20 | (87.0) | 3 | (13.0) | 0.715 |
5 to 10 years | 61 | (23.1) | 56 | (91.8) | 5 | (8.2) | |
10 years or more | 180 | (68.2) | 159 | (88.3) | 21 | (11.7) | |
Employment status | |||||||
Permanent worker | 261 | (98.9) | 234 | (89.7) | 27 | (10.3) | 0.033 |
Temporary worker | 3 | (1.1) | 1 | (33.3) | 2 | (66.7) | |
Shift-work type | |||||||
Regular 3 shifts | 155 | (58.7) | 130 | (83.9) | 25 | (16.1) | 0.003 |
Irregular 3 shifts | 94 | (35.6) | 92 | (97.9) | 2 | (2.1) | |
Others | 15 | (5.7) | 13 | (86.7) | 2 | (13.3) | |
Working hours (per week) | |||||||
40 h or less | 249 | (94.3) | 225 | (90.4) | 24 | (9.6) | 0.015 |
More than 40 h | 15 | (5.7) | 10 | (66.7) | 5 | (33.3) | |